Manage reservation service professionally and efficiently

Optimize seating for customers

Optimize seating for customers

Actively allocate tables for guests who have made advance bookings, ensuring it has no impact on accommodating walk-in customers.

Reduce peak-hour reservation congestion

Reduce peak-hour reservation congestion

Guide booked customers to their seats promptly, ensuring the smooth operation of your restaurant without congestion.

Minimize workload pressure
                    for staff

Minimize workload pressure for staff

Staff can easily manage and search reservation data through the system instead of manually recording and checking reservations in books.

Increase the satisfaction
                    of customers

Increase the satisfaction of customers

Customers will appreciate your restaurant/diner when they are seated at the correctly reserved table, prepared according to their requirements.

Make reservations via website remotely

Make reservations via website remotely

Customers can actively access the website of your restaurant to make a reservation at a specific branch. Not only that, customers can also choose the area and table position according to their needs with just a few clicks.

Make reservations directly on the POS screen

Make reservations directly on the POS screen

For customers who contact via a hotline number or go to your restaurant/diner to make a reservation, you can easily create it with the necessary information for diners at the POS screen at the counter quickly.

Establish a professional reservation process for your restaurant/diner

Easily add new areas and tables

At each branch on the GoF&B system, you can create an area (VIP lounge, rooftop, outdoor, etc.), and add/customize tables in each area with specific names, images and notes. All area and table information at each branch will be displayed visually on the sales channels of your restaurant/diner such as:

Food ordering website

POS at the counter

Easily add new areas and tables

Establish reservation conditions

Allows you to actively enable/disable the reservation feature to stop accepting reservations on peak days and get reservations back on regular occasions. At the same time, it is also possible to set up for customers to make a reservation in advance for a certain period, to allow time for personnel preparation, materials, and arrangement of tables to serve customers.

Establish reservation conditions

Reservation method options

Depending on the characteristics of your restaurant/diner, you can choose to apply the appropriate reservation method such as: Staff will contact customers when receiving reservation information, lock seats for a specific period of time or allow customers to make reservations according to fixed time frames of the day.

Reservation method options

Flexible and precise reservation management and monitoring

Synchronize and update customer reservation information

All reservation information of customers on the website and POS will be automatically updated and displayed on the POS screen at the respective branch in real time, so that staff can easily manage and arrange suitable seating positions for diners.

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Synchronize and update customer reservation
                            information

Statistics - Detailed reports on reservation status

Enables you to accurately monitor the reservation situation at each branch over a specific period, allowing prompt adjustment of the number of tables to meet the demands of customers in branches with a high volume of reservations.

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Statistics - Detailed reports on reservation
                            status