A SOLUTION OFMEDIASTEP SOFTWARE
Remote ordering via food ordering website
Regardless of location, your customers can proactively access the website of your restaurant/diner to view the menu, choose dishes, and place orders easily.
Customers can easily place orders
through
your own branded food ordering website
Customers can easily place orders through your own branded food ordering website
Offer a seamless experience for customers
Convenient online ordering method
Support customers to freely order and use promotions directly on your website without any intermediary website, ensure the service and branding your restaurant/diner.
Fast and accurate in each order
The orders will be directly transferred to the kitchen for preparation, to help the kitchen prepare more quickly and save time for customers and avoid mistakes for the restaurant/diner.
Help you save and optimize resources
Cost and time-saving operation
You won't incur commission/service fees for intermediaries, optimizing the order-preparation-serving process and delivering to customers quickly.
Optimize resources and opportunities to interact with customers
Reduce costs of call center staff and order processing time. Increase opportunities to interact with customers using the website to encourage frequent ordering.
Customers are free to place orders via the website of your restaurant/diner
Support both dine-in and delivery options, allowing customers to easily and quickly place orders through your own branded food ordering website. This enables you to efficiently manage staffing and ingredients across multiple branches to optimize the overall customer service process.
Integrate convenient payment and shipping methods
You can flexibly enable/disable payment methods (cash, bank transfer, Paypal) with your self-delivery to provide the best service for customers when placing orders on the website. This ensures a convenient and satisfying experience for customers throughout the ordering process.
Easily apply discount codes and accumulate points instantly
Customers can apply suitable discount codes when placing orders on the website to get the best prices. Additionally, they can use available reward points for extra discounts. The system will automatically accumulate points and synchronize them when customers successfully place orders on the website.
Fast order pickup without waiting
Allow customers to freely choose the pickup method when placing orders on the website, enabling your staff to quickly receive and process orders according to the customers' preferences.
Order and pickup
Allow customers to place food orders on the website and come directly to your restaurant/diner without waiting for preparation.
Delivery
Customers can enjoy your food anywhere without coming to your restaurant/diner. They just need to place orders on the website.
Table reservation
Customers can easily make a reservation to experience dishes at your restaurant/diner at a specific time without waiting in line.
Synchronize order management on the website
Speed up order processing to provide the most satisfying experience for every customer.
Synchronized information
All ordering/reservation information via website will be synchronized and displayed right on the POS management screen at the respective branch selected by customers.
Fast processing
Staff can confirm and process online orders on the POS screen to promptly serve customers and maintain satisfaction throughout the dining experience at your restaurant/diner.
Easy tracking
All information about the status of orders/reservations will be synchronized with the customer's web account, helping customers to track their orders accurately anytime, anywhere.
